Managing extensive product catalogs and personalized pricing structures is a significant challenge for both B2B and B2C eCommerce businesses. For B2B, the need for tiered pricing, bulk orders, and custom quotes adds layers of complexity. In B2C, managing thousands of SKUs, offering promotions, and providing real-time inventory can overwhelm even the most organized retailers.
As a trusted Adobe Commerce (Magento) partner, CLEARgo has successfully navigated these challenges for clients across various industries. Through robust catalog management, dynamic pricing tools, and seamless user experiences, CLEARgo has transformed complex operations into scalable, efficient systems.
For many B2B and B2C eCommerce businesses, catalog and pricing management can feel like an uphill battle.
Are you overwhelmed by thousands of SKUs and pricing tiers?
Is your current platform failing to support bulk orders or dynamic pricing?
Are you losing sales due to poor search functionality and navigation?
Do cross-channel operations feel disconnected and inefficient?
These challenges don’t just slow you down – they cost you sales and limit growth potential. If any of these pain points resonate, you’re not alone. At CLEARgo, we specialize in helping businesses overcome catalog chaos and pricing complexities with tailored Adobe Commerce (Magento) solutions. Let’s explore how we’ve transformed operations for businesses just like yours.
Background:
Chee Fatt Company, a leading industrial tools distributor in Singapore, faced growing pains as their catalog expanded to over 50,000 SKUs. Their existing platform struggled to keep pace, creating inefficiencies that affected both user experience and sales performance.
Key Pain Points:
Product Discovery Issues: Customers found it challenging to locate products, resulting in frustration and lower engagement.
Complex Catalog Management: The platform lacked the flexibility needed to manage and categorize a high volume of SKUs efficiently.
Checkout Friction: The checkout process was slow and cumbersome, contributing to cart abandonment and lost sales opportunities.
CLEARgo’s Solution:
Smart Product Categorization: We developed a scalable and intuitive product categorization system, ensuring customers could easily filter and locate products.
Enhanced Search Experience: A robust search engine now delivers precise, relevant results, minimizing frustration and boosting engagement.
Seamless Checkout Integration: CLEARgo streamlined the checkout process, introducing multiple payment gateways to reduce drop-offs.
Results:
With a more efficient, user-friendly platform, Chee Fatt experienced improved product discovery, reduced cart abandonment, and stronger overall sales performance.
Background:
Swire Resources, the operator of Marathon Sports and Catalog in Hong Kong, was thriving in physical retail but faced limitations in their eCommerce approach. Their digital operations were fragmented, with separate platforms and loyalty programs that did not extend online, leading to missed cross-channel opportunities.
Key Pain Points:
Disconnected Online Presence: Customers could not enjoy the same seamless experience they were accustomed to in-store.
Loyalty Restrictions: Loyalty points earned in-store could not be redeemed online, limiting customer retention potential.
Revenue Leakage: The lack of cross-channel integration resulted in lost cross-selling opportunities and underutilized digital platforms.
CLEARgo’s Solution:
Unified Commerce Platform: We migrated both eCommerce sites to a single Adobe Commerce platform, enabling cross-site shopping carts and smoother transitions between brands.
Integrated Loyalty Program: Customers can now earn and redeem points online and offline, fostering engagement and repeat purchases.
Marketplace Expansion: Using our CLEARomni Marketplace solution, we enabled third-party sellers to list products directly on the platform, expanding product variety and boosting sales.
Results:
Following the migration, Swire Resources achieved 50% growth in loyalty memberships and significant online sales growth, bridging the gap between physical and digital channels.
Catalog and pricing complexities don’t have to hold your business back. With the right tools and expertise, you can streamline operations, enhance user experience, and unlock new revenue opportunities.
At CLEARgo, we combine industry experience with Adobe Commerce (Magento) expertise to solve eCommerce challenges at scale. Whether you manage thousands of SKUs, serve both B2B and B2C markets, or need a unified multi-channel solution, we’re here to help you grow.
Ready to optimize your eCommerce platform? Talk to us today.